In line with our core value of 'Customer Focus', we ask our customers for feedback on a continual basis and from this we are able to identify customer relationship strengths and immediately address any areas of improvement by promptly following up the feedback if required.
Vizion have an internal review and audit mechanism in place, which ensures positive feedback is built upon and any concerns are addressed. The results are also used to help improve our general work ethics and training schedules.
No problem, email the support team and we will respond with 4 hours, alternatively you can call your repairer or our dedicated call centre on 01482 429835 and we will be able to discuss your concern.
This guarantee is testament to our commitment to our customers, confidence and belief in our high levels of quality control and workmanship, and provides our customers with the peace of mind that they are going to remain happy with the service received from the Vizion Network for as long as the vehicle is owned by the customer.
Have a question? You can find the answers to the most common questions we get asked by our customers.
Find out how the hub keeps you in touch with every step of your repair 7 days a week, 24 hours a day and how to get the most from it.
Whether you have a question or comment please either use the form provided or call our customer service team on 01482 429835.